DAF Fleet Services is our integrated organisation, delivering first-class fleet management solutions that prioritise end-to-end customer experience across all areas of service. Managing activity from onboarding, in-life maintenance management, to proactive defect management and parts availability across all aspects of your vehicle. DAF Fleet Services puts you in control and provides true visibility of performance across your assets and all areas of service through the entire operational relationship. We support businesses in all sectors and across the transport industry.
DAF Fleet Services is growing rapidly and adds significant value to customers with fleets made up of a wide range of HGVs and ancillary equipment, offering complete life-cycle management for fleets of all sizes.
We deliver a personalised service through tailored Customer Service Charters, adapting to your evolving needs to keep your fleet moving efficiently.
We harness DAF’s PACCAR Connect and other advanced tools to optimise your fleet, delivering real-time insights directly to the workshop. As the only fleet manager using the same systems as the UK’s largest DAF dealer network, we offer unmatched efficiency and integration.
Uniquely positioned to manage all aspects of asset performance, we ensure your fleet stays compliant and reliable. DAF Fleet Services take a connected, proactive approach—minimising disruptions and providing full transparency across operations.
From expert engineers to dedicated customer managers, our team works closely with you to understand your goals and deliver exceptional service—becoming a true extension of your business.
We manage tailored maintenance schedules for vehicles and equipment, ensuring legal compliance and minimal downtime. MOTs are booked early, services are coordinated to reduce off-road time, and all work is validated and tracked for efficiency.
We audit all maintenance records to ensure compliance, log defects, and track repair history. We also monitor asset usage and recommend adjustments to optimise contracts.
Our central system handles all bookings and uploads.compliance documents to DAFcheck-giving you full, auditable visibility of your fleet and equipment in one place.
Fast, reliable breakdown support via our own call-out service and DAFaid-keeping your fleet moving with seamless issue resolution.
Track and manage fleet issues in real time with the DAF Uptime portal for greater visibility and control.
Drivers report defects instantly for any part of your fleet via mobile. Issues are logged centrally and shared with DAF systems for fast, efficient resolution-minimising unplanned downtime.
We manage all vehicle downtime in real time-scheduled or unexpected. From temporary fixes to parts tracking, our proactive system ensures minimal disruption, with insights from PACCAR Connect helping prevent future issues.
Get monthly reviews, trends, and insights from your dedicated Customer Manager. We set shared goals, track KPIs, and deliver clear, actionable reports-driving real improvements and added value.
One-stop invoicing for all fleet and non-contract needs. Fixedprice maintenance for assets, tyres, and equipment-cutting admin, boosting efficiency, and simplifying budgets.
We manage non-contract work, ensuring spend stays within agreed limits. With expert repair oversight and transparent processes, we help control costs, support future savings, and enable cost recovery-all backed by fleet data.
| Feature | Compliance Management | Defect and Uptime Management | Fleet & Cost Management |
|---|---|---|---|
| Legal compliance - all legal activities and bookings across your fleet and OEM/Equipment | Yes | Yes | Yes |
| Optimised maintenance plan, sign off and release to approved vendors | Yes | Yes | Yes |
| 360 degree WIP management and work confirmation | Yes | Yes | Yes |
| Document validation, control, and availability | Yes | Yes | Yes |
| WIP, breakdown, or customer lead VOR and temporary repair management | Yes | Yes | |
| Interactive VOR reporting across stakeholders/levels | Yes | Yes | |
| Defect management (assign, plan, WIP & closure) | Yes | Yes | |
| 24/365 emergency response service | Yes | Yes | |
| Non-Contract Single Point Consolidated Invoicing (+% handling fee per invoice) | Yes | ||
| Dedicated DAF Fleet Services Customer Manager | Yes | ||
| KPI reporting via Portal | Yes | ||
| Whole-life cost management | Yes |
